Statements & Testimonials

Frank Pepe Pizzeria

Frank Pepe Pizzeria, Wooster Street, New Haven, Ct

Dear Arthur,

We have been customers of yours for literally decades, initially using cash registers and more recently your point of sale systems. It’s never easy making the change from one system to a newer one but the latest installation went smoothly and with a minimum of problems.

We appreciated the time you and your staff spent with us evaluating our issues and predetermining the best possible solution. Having our staff and managers meet at your location in Hamden over a series of days and your subsequent onsite support helped insure that the installation and go-live was a complete success.

Frank Pepe Pizzeria and The Spot are very busy restaurants and our customers expect that we consistently provide high quality products. We know what it takes to function at this level and that is one of the reasons why we continue to utilize your company. You have been consistent in your high level of product support, providing us with professional yet personal assistance when ever it was required.

We are very satisfied with your recommendation of the point of sale solution, the Comtrex 2100. While we have used Comtrex for years, their latest system includes many advancements over their previous release that reduces errors, speeds the order entry by our servers and helps us balance and understand where our income is actually coming from.

I want to mention that working with your staff is a pleasure. Not only are they extremely knowledgeable about the product but made suggestions as to how to best use the system within the way we run our business. Their suggestions helped us in a way that was not possible previously. We have been working with the same technicians for years and this also makes it easy to resolve questions and difficulties that arise from time to time.
We want to thank you and your company once again for a job well done. We appreciate your effort on our behalf and look forward to many more years of working with your company.

Sincerely,

Lisa Cusano
New Haven, Ct