What types of ePOS technology are available to hospitality businesses?

ePOS technology provides businesses in the hospitality industry with a range of options when it comes to making both operational and service improvements. From better efficiency through to more oversight and intelligence, investing in ePOS systems is a simple way to improve business. EPOS is a versatile technology with a diverse range of functionality available to suit individual businesses. These are just some of the different options to consider when you’re choosing the right ePOS system for you.

Cloud based systems

Cloud technology has been transformative in IT and there are a lot of advantages to opting for cloud based ePOS infrastructure. Cloud systems are reliable and efficient and also tend to deliver superior cost effectiveness. They are easy to update and maintain and also enable simple integration of different systems. Cloud based infrastructure also has advantages when it comes to maximising the collection and analysis of data that an ePOS system can generate.

Wireless and mobile options

Particularly in the hospitality sector, wireless and mobile ePOS technology can considerably improve operational efficiency. For example, where a restaurant is using wireless ePOS technology, the speed of delivery of orders can be improved, as well as overall customer service as wait staff are free to move around and can service customer needs (such as making payments) with wireless ePOS on the spot. Wireless and mobile ePOS technology used to be expensive and inaccessible but today it’s not only reliable and easy to use but cost effective and widely available for any business, from start-ups to global chains.

What functionality is required within hospitality sector ePOS?

Sales is the biggest requirement for the hospitality sector, which requires the ability to process and track payments, integrating hand-held payment systems with a central payment system. Different payment methods are distinguished from each other, and orders are tracked by item, which can help with not only producing the correct food quickly, but also with stock ordering based upon numbers of orders over a specific period of time. At the same time, it can act as a clock, so it can help to prepare in-house requirements such as payroll and can reduce manual admin tasks. 

The importance of the operating system

ePOS technology choices require an understanding of the different operating systems involved to ensure that these will be compatible with other business operations, and also with the needs of the enterprise. For example, for those investing in mobile technologies, the Android operating system is likely to be the better choice.

ePOS technology gives businesses in the hospitality sector a solid infrastructure on which to build better operations, data management and service. If you’d like to find out more about what this technology can do for you please get in touch with the Comtrex team today.

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About Us

We are an ePOS systems company specialising in the casual and fine dining sectors, and have been designing, developing and supplying ePOS to restaurants for over 30 years.

Whether you are a single restaurant or a national chain, we can help.