Existing Customer Support
Let us know if you have a support issue - 01293 789500 (option 2)
We offer the most comprehensive ePOS customer support in the industry. 7 days a week, Mon-Sat 0800-2300 / Sunday 0900-2400, 364 days a year, Our team is at hand to ensure you receive a quick and efficient response.
Our field of service engineers are on the road until 8pm every day of the week. Fitted with tracking devices to ensure the closest available vehicle is always dispatched to you, our service vans are equipped with all the relevant spares. Our engineer will be fully qualified on your system, and know your complete call history.
Experiencing difficulties with your ePOS system?
If you are experiencing difficulties with your existing Comtrex ePOS system then contact our support team on 01293 789500 (Option 2).
Our support line is open from Mon-Sat 0800-2300 / Sunday 0900-2400 (closed Christmas day). An answer phone is in operation outside manned hours.
You can also submit your support query using our support form. Simply fill out the form and a member of staff will get back to you shortly to help you with your request. Please also visit our common ePOS Q&As section to see if you can find the information you are after.