In the restaurant sector, the factors that have the most influence over customer loyalty are not always the most obvious.
The short answer is that consistency is incredibly important in the hospitality industry.
Customer satisfaction relies on a range of different factors, including the ease with which the payment journey is managed.
The short answer to that question is that it can depend on who is doing the dining.
ePOS systems provide businesses in the restaurant sector with the opportunity to revolutionise operations.
Improving efficiency is an ongoing task for those in the restaurant industry.
We’re now well into the first quarter of 2019, which is the ideal time to start looking ahead at what the year might hold in t
Restaurant booking no shows aren’t just an inconvenience, they can be a serious threat to the survival of a business too.
Creating a fantastic experience for your customers isn’t just about what happens when they dine with you.
Customer loyalty provides a firm foundation on which any restaurant business can thrive.
Customer experience is at the heart of every successful business today.
Today, ePOS is on the front line of sales for most businesses.
Here at Comtrex, we understand the hospitality industry, and we’re always looking for ways to exceed our customers’ dema
Customers provide the foundation for success in many industries – but especially the UK food sector.
2019 already promises to be an interesting year for the food and restaurant industry.
Quality of service comes second only to delicious food in terms of what customers prioritise when it comes to their experience of di
Restaurant tech is evolving fast and taking the industry to new levels of efficiency and service.
Recent statistics indicate that the UK is moving towards a cashless society.
Christmas is traditionally a very busy time for the restaurant industry.
Streamlining operations can make a big difference to the bottom line of any business.
The impact of Brexit has been widely discussed, especially what will happen if the UK exits the EU next year with no deal in place.
Customer experience is now the focus for businesses across all sectors.
There is considerable change taking place in the UK food sector today, as in many others.
Times are tight for many sectors today and the restaurant industry is no different.
Big is always better, that’s how the saying goes.
A smart ePOS system helps improve efficiency, both in terms of business processes and taking payments.
Comtrex are excited to be exhibiting at this year’s Restaurant & Bar Tech Live event in London, demonstrating their unique
ePOS technology provides businesses in the hospitality industry with a range of options when it comes to making both operational and
Point of Sale (POS) technology has always been a key part of the relationship between customer and brand in the hospitality sector.
Satisfied customers are fundamental to business success – you just can’t get far without them.
ePOS (Electronic Point of Sale) is a popular solution for many restaurant businesses, large and small.
Staff training and management represent a considerable challenge but one that is essential to the growth and development of a busine
Investment in technology can be problematic when you’re working with a tight budget.
An ePOS system has obvious advantages as a way of efficiently controlling the business and customer dining experience.
The foundations of successful marketing today are built on a deeper understanding of customer behaviour and insight into preferences
ePOS systems do more than just improve ordering efficiency and communication between front of house and the kitchen.
Mobile ePOS technology has a lot to offer restaurants.
Comtrex Systems Corporation and Zonal Retail Data Systems Limited are excited to announce that Zonal has entered into a definitive a
ePOS systems have the power to transform business operations in the restaurant industry.
Point-of-sale (POS) technology has revolutionised the way that we shop and trade.
ePOS systems have a lot to offer every business, from those that are very well established to new start-ups and SMEs.
When customers look back on their experience with you, the customer service will be as crucial as the food.
Achieving a balance of revenue and operational costs is crucial to the positive growth of any restaurant business.
In the F&B Industry Christmas is the time where restaurants can make or break their year.
Wasting food makes no sense – economically, environmentally or ethically.
Is your menu designed to drive sales of your high profit items?
When looking to grow your restaurant and increase profitability, it’s tempting to focus on areas such as marketing, déc
Did you know the average server walks back and forth to the EPoS system 4 to 5 times per table, just think through your last service
Whether you’re thinking about getting your first ePOS system, or looking to upgrade to a new ePOS, it can be tough to choose b