Today the EPOS infrastructure has become a crucial part of operations for most businesses. A good EPOS not only provides an efficient way to handle transactions but is also an opportunity to better organise many other aspects of the business, from data analysis to staff monitoring. It can be a transformative change to bring the right EPOS into your enterprise – but how do you make sure that the EPOS system you opt for is the best fit?
What does your business actually need?
It’s easy to get caught up in the wrong areas when looking for an ePOS, which can result in spending money on a system which simply ticks boxes, rather than actually empowering your business. It’s important to spend time putting together a complete list of all the options that your business needs, as well as scoping out room for growth. Does your business need kitchen screens? How about mobile ordering and payment options? You should also consider what role you want your front of house ePOS to serve. Many of the cheaper options on the market are designed to simply process payments and take orders, whereas a bespoke solution can usually save you time by automatically creating customised reports for managing cash flow and stock, cost out your menu items for you to calculate profitability and introduce opportunities for cross-selling and up-selling with promotional offers and loyalty schemes. Make a list of the basic functions that you know you need the EPOS to handle and what you want to achieve with it. Next, look at the areas of the business that you want to enhance or grow and which EPOS options could help you to achieve that.
Opt for a high quality EPOS provider
The software that you choose for your business should satisfy your needs as best as possible without hassle. If you are in a position where you have multiple options that meet this benchmark then you need to look at the quality of the technology and the providers themselves. Does the EPOS provider have good reviews and do they offer support with the process of integrating the new system? How can the provider help when it comes to ensuring that everyone within the business is comfortable using the new system and is able to get the most from it. Industry-leading customer support is essential when deciding which provider to go for as well, as you want to ensure that you can quickly and easily fix any issues that might arise to prevent loss of income.
Make sure you’re very clear on the costs
Some EPOS systems can seem like an amazing deal initially – until you read the small print. On further investigation you may find that the features you really want are only available at an additional cost. Or you may read reviews that indicate that the cheaper systems actually come with a lot of maintenance and failures that drive up the overall cost associated with a new EPOS. It’s important to be crystal clear from the beginning when it comes to the numbers. How do the robustness and features that you’re looking for fit where costs are concerned – can you get the performance that you’re keen to have at the right price or are there some compromises that you’ll need to make? While it can seem like a steeper cost to go for a more premium ePOS which satisfies all of your business needs, they can often end up paying for themselves faster than you would think due to the cost savings and enhanced profitability that they enable. A bespoke ePOS solution is an investment, providing room for growth in your business and encouraging business growth.
From greater financial accuracy to increased transparency, speed and improved efficiency, there are a lot of benefits to the right EPOS. Identifying which one is the best fit is a process worth investing your time in.
If you’re interested in exploring the benefits of a bespoke ePOS for your business, backed up by one of the largest support networks in the industry, get in touch today by calling + 44 (0) 1293 789 500 or by submitting a message through our website.